Privacy Policy
Last Updated: September 2025
At Rutledge Improvements, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, requesting a quote, or working with us on a renovation project. Our practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
Information We Collect
When you interact with us, we may collect personal details such as your name, email, phone number, address, and information about your renovation project. Technical information, like your IP address and browser type, may also be collected automatically when you visit our site.
How We Use Your Information
We only use your information for purposes directly related to your project and our services. This includes:
- Preparing quotes and scheduling consultations.
- Coordinating and delivering renovation services.
- Communicating with you about updates or project details.
- Improving our website and customer experience.
- Sending marketing updates and newsletters, but only if you’ve opted in.
We do not sell or rent personal information. We keep it only as long as necessary to fulfill the purpose for which it was collected and to meet any legal or regulatory requirements.
Protecting Your Information
Your information is stored in secure systems, with access restricted to authorized employees who need it to perform their duties. We take steps to safeguard both paper and electronic records from loss, theft, or misuse. Our electronic systems are designed to prevent unauthorized access, and we keep worksites and digital files organized and secure.
Canada’s Anti-Spam Legislation (CASL)
Rutledge Improvements complies fully with CASL. We only send emails to those who have given consent, and every email includes our business name, address, and a clear subject line. You will always have the option to unsubscribe, either by using the link in our emails or by contacting us directly. We maintain a strict “do not contact” list to ensure your preferences are respected.
Cookies and Tracking
Our website uses cookies and similar technologies, including Google Analytics, Google Ads, and Meta Pixel. These tools help us understand how visitors use our site, improve browsing experiences, and deliver relevant advertising on platforms like Google, Facebook, and Instagram.
By using our site, you consent to this tracking. You may adjust cookie preferences in your browser settings or opt out of personalized advertising through:
- Google Ad Settings
- Facebook Ad Preferences
- The Network Advertising Initiative opt-out page
Your Rights
You have the right to request access to the personal information we hold about you, to ask for corrections, or to withdraw your consent to communications. Requests will be addressed within a reasonable time frame, subject to legal requirements. In some cases, a nominal fee may apply.
Contact Us
If you have questions about our Privacy Policy or how we handle your information, please reach out:
Rutledge Improvements
Office in Penetanguishene
Appointments by request
info@rutledgeimprovements.ca
(705) 209-3402